Privacy Policy

Last updated: October 2025

Thank you for using AskMyDocs ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App").

1. Information We Collect

We may collect the following types of information when you use the App:

Account Information: When you sign in using Google, Apple, or email, we collect your basic account information such as name, email address, and profile photo (if available).
Usage Data: We collect information about how you interact with the App, including session activity, feature usage, and error reports.
Documents and Chat Content: When you upload documents or chat with the AI, the content is processed temporarily to generate responses. These files are not permanently stored after the session unless stated otherwise.
Device Information: We may collect non-identifiable data such as device model, operating system version, and app version for analytics and troubleshooting.

2. How We Use Your Information

Your information is used to:

Provide and improve app functionality.
Authenticate users via Firebase Authentication.
Process AI queries using OpenAI’s API (your uploaded document text and chat prompts may be sent to OpenAI’s servers to generate responses).
Send optional service-related notifications and updates.
Monitor and improve performance, fix bugs, and ensure app reliability.

3. Third-Party Services

We use trusted third-party services that may collect limited information as described below:

Firebase (Google LLC) – for authentication, analytics, and in-app purchases. Learn more: Firebase Privacy Policy
Google Play Services – for app functionality, analytics, and updates. Learn more: Google Privacy Policy
OpenAI – for generating AI-powered responses. Queries and extracted document text may be transmitted to OpenAI servers. Learn more: OpenAI Privacy Policy

4. Data Retention and Deletion

We do not permanently store uploaded documents or AI conversations.
User authentication data is managed securely by Firebase.
You can request deletion of your account or data by contacting us at lumipaytechnologies@gmail.com.

5. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Children’s Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

7. Your Consent

By using our App, you consent to the collection and use of information in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 lumipaytechnologies@gmail.com